Return Policy

We at The Albemarle Angler take pride in providing quality products and service to our community. If you are not happy with your purchase, we can facilitate a return if the following requirements are met. 

The Albemarle Angler has a 30-day return policy. This means you have thirty days after purchasing an item to request a return. For online orders, you have thirty days from the receipt of the item to request a return.

For an item to eligible for return it must meet the following requirements:

• The item must be in the same condition in which you received it.
• The item must be unworn and/or unused.
• The item must have all original tags and the item must be in the original packaging.
• A receipt is required.

To initiate a request for return, please visit us in-person at The Albemarle Angler, give us a call at 434-977-6882, or email us at AlbemarleAngler@gmail.com.

If you are unable to return the item in-person, once your return is accepted, you may mail it to the following address:

The Albemarle Angler

1129 Emmet St.

Charlottesville, VA 22903. 

Any items sent to The Albemarle Angler without having requested a return will not be accepted.

If you have any questions regarding returns, feel free to contact us.

Exceptions and Non-returnable Items

Some items are not able to be returned such as perishable goods, custom products (such as special orders or personalized items), personal care products (such as sunscreen), and any discounted items. Gift cards are non-returnable and have a 2-year expiration. All flies are non-returnable. Fly line is non returnable once it has been spooled. Additionally, reels which have been spooled are not eligible for return.

Exchanges

Items may be exchanged if the original item meets the requirements outlined above for returns. 

Guided Trip Policy

Payment will be forfeited on trips cancelled within four (4) days of the  trip date. Cancellations outside of 4 days can reschedule within one year with no penalty. Cancellations outside of 4 days can also be refunded to credit card with 10% credit card fee. Cancellations due to unsafe or unfishable conditions will be rescheduled or refunded at no additional charge. We do fish in the rain and snow and if the river is fishable on a day with  these conditions we will still run the guided trip and cannot offer cancellations or reschedules. Many of the costs associated with your trip are committed long before you arrive. Food, insurance, staffing, vehicle and equipment rentals are all paid in advance. These costs are  unrecoverable if you cancel. For this reason, we strictly adhere to our cancellation policies. Late cancellations and no shows are therefore ineligible for any type of reimbursement.  

Refunds

Refunds will be issued for items that meet the above requirements to the original payment method. Please provide time for processing.